Key Insights
The Indonesian Courier, Express, and Parcel (CEP) market is poised for significant expansion, projected to reach 6.4 billion by 2033, with a Compound Annual Growth Rate (CAGR) of 7.64% from the base year 2025. This robust growth is driven by the accelerating e-commerce sector, demanding efficient and reliable delivery solutions. The expanding financial services (BFSI) industry, including digital banking and fintech, also fuels demand for secure and timely courier services. Businesses across manufacturing, healthcare, and retail are increasingly adopting express delivery options, further contributing to market expansion. The market is segmented by shipment weight, mode of transport, end-user industry, destination, and delivery speed. B2C transactions are a dominant force, closely linking CEP market performance to consumer spending.
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Indonesia Courier, Express, and Parcel (CEP) Market Market Size (In Billion)
Key players in this competitive landscape include global giants like UPS, FedEx, and DHL, alongside prominent domestic operators such as J&T Express, SiCepat Express, and Pos Indonesia. Despite challenges like infrastructure limitations in remote regions and fluctuating fuel prices, ongoing government investments in infrastructure and advancements in logistics technology are expected to mitigate these hurdles. Air freight is anticipated to lead the express delivery segment, while road transport will dominate non-express and heavier shipments. The strong domestic market offers opportunities for Indonesian CEP companies to expand internationally. The forecast period (2025-2033) promises substantial market growth, underpinned by sustained e-commerce expansion and enhanced logistics infrastructure.
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Indonesia Courier, Express, and Parcel (CEP) Market Company Market Share
Indonesia Courier, Express, and Parcel (CEP) Market: A Comprehensive Report (2019-2033)
This in-depth report provides a comprehensive analysis of the Indonesia Courier, Express, and Parcel (CEP) market, offering invaluable insights for stakeholders across the industry. From market structure and competitive dynamics to future growth projections, this report equips you with the knowledge necessary to navigate this rapidly evolving landscape. The study period spans from 2019 to 2033, with 2025 serving as the base and estimated year. The report utilizes a robust methodology to forecast market trends from 2025 to 2033, building upon historical data from 2019 to 2024.
Indonesia Courier, Express, and Parcel (CEP) Market Market Structure & Competitive Dynamics
The Indonesian CEP market is characterized by a dynamic interplay of established players and emerging entrants. Market concentration is moderate, with several dominant players holding significant market share, but numerous smaller companies competing fiercely for a share of the growing market. PT Pos Indonesia (Persero), JNE Express, J&T Express, and SiCepat Express are key players, while international giants like DHL Group, FedEx, and UPS also maintain a considerable presence. Innovation ecosystems are developing, with companies investing in technological advancements such as AI-powered logistics and improved tracking systems.
The regulatory framework influences market dynamics, with government policies impacting pricing, licensing, and operational procedures. Product substitutes, such as personal delivery networks, are becoming more prevalent. End-user trends, driven by the booming e-commerce sector and rising consumer expectations, are pushing for faster, more reliable, and affordable delivery solutions. Mergers and acquisitions (M&A) activity is relatively active, with deal values varying significantly depending on the size and strategic importance of the companies involved. For instance, a recent significant M&A deal valued at xx Million demonstrated consolidation trends within the sector. Key metrics such as market share, revenue growth, and profit margins are analyzed to provide a clear picture of the competitive landscape.
- Market Concentration: Moderate, with several dominant players and numerous smaller competitors.
- Innovation: Increasing adoption of technology like AI and improved tracking systems.
- M&A Activity: Moderate activity with deal values ranging from xx Million to xx Million.
- Regulatory Framework: Government policies significantly influence market operations.
- End-User Trends: Demand for faster, reliable, and affordable delivery is growing.
Indonesia Courier, Express, and Parcel (CEP) Market Industry Trends & Insights
The Indonesian CEP market is experiencing robust growth, driven primarily by the exponential rise of e-commerce. The increasing penetration of smartphones and internet access, coupled with a growing middle class, fuels demand for convenient and efficient delivery services. The market is witnessing technological disruptions such as the adoption of automated sorting systems, drone delivery trials, and the expansion of last-mile delivery solutions. Consumer preferences are shifting towards faster delivery options, real-time tracking, and improved customer service. Competitive dynamics are characterized by price wars, strategic partnerships, and service innovation. The Compound Annual Growth Rate (CAGR) for the market during the forecast period (2025-2033) is projected to be xx%, indicating significant growth potential. Market penetration of CEP services is steadily increasing, reaching approximately xx% in 2024 and projected to reach xx% by 2033. This growth is influenced by factors like increasing digital literacy, improving logistics infrastructure, and government support for the e-commerce sector.
Dominant Markets & Segments in Indonesia Courier, Express, and Parcel (CEP) Market
The domestic market segment significantly dominates the Indonesian CEP market, driven by the rapid expansion of e-commerce within the country. The B2C segment, representing business-to-consumer transactions, holds the largest market share, largely fueled by the growth of online shopping. Light weight shipments constitute a significant volume of the total shipments, owing to the nature of online retail goods. Road transport is the most prevalent mode of transport, though air transport is gaining importance for express deliveries. The e-commerce sector is the dominant end-user industry, contributing the largest proportion of CEP volume.
- Key Drivers for Domestic Market Dominance:
- Rapid growth of e-commerce within Indonesia.
- Increasing internet and smartphone penetration.
- Expanding middle class and rising consumer spending.
- Key Drivers for B2C Segment Dominance:
- Growth of online shopping platforms and marketplaces.
- Convenience and accessibility of online retail for consumers.
- Increased preference for home delivery.
- Other Dominant Segments: Light weight shipments and road transport.
Indonesia Courier, Express, and Parcel (CEP) Market Product Innovations
The Indonesian CEP market is witnessing significant product innovations, primarily focused on enhancing efficiency and customer experience. Technological advancements like improved tracking systems, automated sorting facilities, and the integration of AI and machine learning in route optimization are transforming the sector. The development of specialized delivery services for temperature-sensitive goods (healthcare) and large-scale items (furniture) is expanding the range of services offered. These innovations are aimed at addressing growing consumer expectations for reliable and fast delivery, thus improving market fit and enhancing the competitive advantages of companies.
Report Segmentation & Scope
This report segments the Indonesian CEP market across several key parameters, providing granular analysis of each segment.
- Model: B2B, B2C, C2C (Growth projections and competitive dynamics are provided for each segment)
- Shipment Weight: Light, Medium, Heavy (Market size and growth projections for each weight category are detailed)
- Mode of Transport: Air, Road, Others (Analysis of market share and growth potential for each mode)
- End-User Industry: E-commerce, BFSI, Healthcare, Manufacturing, Primary Industry, Wholesale & Retail (Offline), Others (Growth projections and competitive dynamics for each industry)
- Destination: Domestic, International (Market size and growth forecasts for both)
- Speed of Delivery: Express, Non-Express (Analysis of market share and preferences)
Key Drivers of Indonesia Courier, Express, and Parcel (CEP) Market Growth
The growth of the Indonesian CEP market is fueled by a combination of factors. The rapid expansion of e-commerce, driven by rising internet and smartphone penetration, forms the cornerstone of market growth. Government initiatives supporting digital economy development and improved infrastructure, including better road networks, also contribute to the sector's expansion. Technological advancements, such as improved tracking systems and automated sorting facilities, further enhance efficiency and service delivery.
Challenges in the Indonesia Courier, Express, and Parcel (CEP) Market Sector
The Indonesian CEP market faces several challenges. Infrastructure limitations, particularly in remote areas, hinder efficient delivery. Fluctuating fuel prices impact operational costs, while traffic congestion in urban areas adds to delivery times. Intense competition and the need for continuous investment in technology are additional pressures on market players. Regulatory hurdles and the need for skilled personnel further add complexity to market operations.
Leading Players in the Indonesia Courier, Express, and Parcel (CEP) Market Market
- PT Pos Indonesia (Persero)
- SAP Express
- United Parcel Service of America Inc (UPS)
- PT Synergy First Logistics
- PT SiCepat Express Indonesia
- DHL Group
- J&T Express
- Grab Holdings Limited
- PT Lion Express
- PT Garuda Indonesia (Persero) TBK
- FedEx
- PT Repex Wahana (RPX)
- PT Citra Van Titipan Kilat
- PT Globalindo Dua Satu Express (21 Express)
- PT ID Express Logistik Indonesia
- PT Jalur Nugraha Ekakurir (JNE Express)
- PT Yapindo Transportama (PCP Express)
- PT Pandu Siwi Group (Pandu Logistics)
- PT Kereta Api Indonesia
- Ninja Logistics
Key Developments in Indonesia Courier, Express, and Parcel (CEP) Market Sector
- August 2023: SiCepat Ekspres partnered with Droper, expanding its drop-off points to 7,775 locations. This significantly enhanced accessibility and convenience for customers.
- July 2023: RPX launched its RPX Superapp, offering various logistics services in one platform, improving efficiency and customer experience.
- March 2023: UPS partnered with Google Cloud to improve package tracking efficiency using RFID chips. This technological advancement enhances the reliability and transparency of UPS services.
Strategic Indonesia Courier, Express, and Parcel (CEP) Market Market Outlook
The Indonesian CEP market presents significant growth opportunities, fueled by the ongoing expansion of e-commerce and the increasing adoption of digital technologies. Strategic investments in technology, infrastructure, and workforce development will be crucial for market players to maintain competitiveness. Companies focused on innovation and customer service excellence are poised for success in this dynamic market. Expanding into underserved areas and catering to niche customer segments will also unlock further growth potential.
Indonesia Courier, Express, and Parcel (CEP) Market Segmentation
-
1. Destination
- 1.1. Domestic
- 1.2. International
-
2. Speed Of Delivery
- 2.1. Express
- 2.2. Non-Express
-
3. Model
- 3.1. Business-to-Business (B2B)
- 3.2. Business-to-Consumer (B2C)
- 3.3. Consumer-to-Consumer (C2C)
-
4. Shipment Weight
- 4.1. Heavy Weight Shipments
- 4.2. Light Weight Shipments
- 4.3. Medium Weight Shipments
-
5. Mode Of Transport
- 5.1. Air
- 5.2. Road
- 5.3. Others
-
6. End User Industry
- 6.1. E-Commerce
- 6.2. Financial Services (BFSI)
- 6.3. Healthcare
- 6.4. Manufacturing
- 6.5. Primary Industry
- 6.6. Wholesale and Retail Trade (Offline)
- 6.7. Others
Indonesia Courier, Express, and Parcel (CEP) Market Segmentation By Geography
- 1. Indonesia
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Indonesia Courier, Express, and Parcel (CEP) Market Regional Market Share
Geographic Coverage of Indonesia Courier, Express, and Parcel (CEP) Market
Indonesia Courier, Express, and Parcel (CEP) Market REPORT HIGHLIGHTS
| Aspects | Details |
|---|---|
| Study Period | 2020-2034 |
| Base Year | 2025 |
| Estimated Year | 2026 |
| Forecast Period | 2026-2034 |
| Historical Period | 2020-2025 |
| Growth Rate | CAGR of 7.64% from 2020-2034 |
| Segmentation |
|
Table of Contents
- 1. Introduction
- 1.1. Research Scope
- 1.2. Market Segmentation
- 1.3. Research Methodology
- 1.4. Definitions and Assumptions
- 2. Executive Summary
- 2.1. Introduction
- 3. Market Dynamics
- 3.1. Introduction
- 3.2. Market Drivers
- 3.2.1. Exhibitions and Conferences are driving the market; Sports Events are driving the market growth
- 3.3. Market Restrains
- 3.3.1. Lack of Skilled Labor
- 3.4. Market Trends
- 3.4.1. OTHER KEY INDUSTRY TRENDS COVERED IN THE REPORT
- 4. Market Factor Analysis
- 4.1. Porters Five Forces
- 4.2. Supply/Value Chain
- 4.3. PESTEL analysis
- 4.4. Market Entropy
- 4.5. Patent/Trademark Analysis
- 5. Indonesia Courier, Express, and Parcel (CEP) Market Analysis, Insights and Forecast, 2020-2032
- 5.1. Market Analysis, Insights and Forecast - by Destination
- 5.1.1. Domestic
- 5.1.2. International
- 5.2. Market Analysis, Insights and Forecast - by Speed Of Delivery
- 5.2.1. Express
- 5.2.2. Non-Express
- 5.3. Market Analysis, Insights and Forecast - by Model
- 5.3.1. Business-to-Business (B2B)
- 5.3.2. Business-to-Consumer (B2C)
- 5.3.3. Consumer-to-Consumer (C2C)
- 5.4. Market Analysis, Insights and Forecast - by Shipment Weight
- 5.4.1. Heavy Weight Shipments
- 5.4.2. Light Weight Shipments
- 5.4.3. Medium Weight Shipments
- 5.5. Market Analysis, Insights and Forecast - by Mode Of Transport
- 5.5.1. Air
- 5.5.2. Road
- 5.5.3. Others
- 5.6. Market Analysis, Insights and Forecast - by End User Industry
- 5.6.1. E-Commerce
- 5.6.2. Financial Services (BFSI)
- 5.6.3. Healthcare
- 5.6.4. Manufacturing
- 5.6.5. Primary Industry
- 5.6.6. Wholesale and Retail Trade (Offline)
- 5.6.7. Others
- 5.7. Market Analysis, Insights and Forecast - by Region
- 5.7.1. Indonesia
- 5.1. Market Analysis, Insights and Forecast - by Destination
- 6. Competitive Analysis
- 6.1. Market Share Analysis 2025
- 6.2. Company Profiles
- 6.2.1 PT Pos Indonesia (Persero)
- 6.2.1.1. Overview
- 6.2.1.2. Products
- 6.2.1.3. SWOT Analysis
- 6.2.1.4. Recent Developments
- 6.2.1.5. Financials (Based on Availability)
- 6.2.2 SAP Express
- 6.2.2.1. Overview
- 6.2.2.2. Products
- 6.2.2.3. SWOT Analysis
- 6.2.2.4. Recent Developments
- 6.2.2.5. Financials (Based on Availability)
- 6.2.3 United Parcel Service of America Inc (UPS
- 6.2.3.1. Overview
- 6.2.3.2. Products
- 6.2.3.3. SWOT Analysis
- 6.2.3.4. Recent Developments
- 6.2.3.5. Financials (Based on Availability)
- 6.2.4 PT Synergy First Logistics
- 6.2.4.1. Overview
- 6.2.4.2. Products
- 6.2.4.3. SWOT Analysis
- 6.2.4.4. Recent Developments
- 6.2.4.5. Financials (Based on Availability)
- 6.2.5 PT SiCepat Express Indonesia
- 6.2.5.1. Overview
- 6.2.5.2. Products
- 6.2.5.3. SWOT Analysis
- 6.2.5.4. Recent Developments
- 6.2.5.5. Financials (Based on Availability)
- 6.2.6 DHL Group
- 6.2.6.1. Overview
- 6.2.6.2. Products
- 6.2.6.3. SWOT Analysis
- 6.2.6.4. Recent Developments
- 6.2.6.5. Financials (Based on Availability)
- 6.2.7 J&T Express
- 6.2.7.1. Overview
- 6.2.7.2. Products
- 6.2.7.3. SWOT Analysis
- 6.2.7.4. Recent Developments
- 6.2.7.5. Financials (Based on Availability)
- 6.2.8 Grab Holdings Limited
- 6.2.8.1. Overview
- 6.2.8.2. Products
- 6.2.8.3. SWOT Analysis
- 6.2.8.4. Recent Developments
- 6.2.8.5. Financials (Based on Availability)
- 6.2.9 PT Lion Express
- 6.2.9.1. Overview
- 6.2.9.2. Products
- 6.2.9.3. SWOT Analysis
- 6.2.9.4. Recent Developments
- 6.2.9.5. Financials (Based on Availability)
- 6.2.10 PT Garuda Indonesia (Persero) TBK
- 6.2.10.1. Overview
- 6.2.10.2. Products
- 6.2.10.3. SWOT Analysis
- 6.2.10.4. Recent Developments
- 6.2.10.5. Financials (Based on Availability)
- 6.2.11 FedEx
- 6.2.11.1. Overview
- 6.2.11.2. Products
- 6.2.11.3. SWOT Analysis
- 6.2.11.4. Recent Developments
- 6.2.11.5. Financials (Based on Availability)
- 6.2.12 PT Repex Wahana (RPX)
- 6.2.12.1. Overview
- 6.2.12.2. Products
- 6.2.12.3. SWOT Analysis
- 6.2.12.4. Recent Developments
- 6.2.12.5. Financials (Based on Availability)
- 6.2.13 PT Citra Van Titipan Kilat
- 6.2.13.1. Overview
- 6.2.13.2. Products
- 6.2.13.3. SWOT Analysis
- 6.2.13.4. Recent Developments
- 6.2.13.5. Financials (Based on Availability)
- 6.2.14 PT Globalindo Dua Satu Express (21 Express)
- 6.2.14.1. Overview
- 6.2.14.2. Products
- 6.2.14.3. SWOT Analysis
- 6.2.14.4. Recent Developments
- 6.2.14.5. Financials (Based on Availability)
- 6.2.15 PT ID Express Logistik Indonesia
- 6.2.15.1. Overview
- 6.2.15.2. Products
- 6.2.15.3. SWOT Analysis
- 6.2.15.4. Recent Developments
- 6.2.15.5. Financials (Based on Availability)
- 6.2.16 PT Jalur Nugraha Ekakurir (JNE Express)
- 6.2.16.1. Overview
- 6.2.16.2. Products
- 6.2.16.3. SWOT Analysis
- 6.2.16.4. Recent Developments
- 6.2.16.5. Financials (Based on Availability)
- 6.2.17 PT Yapindo Transportama (PCP Express)
- 6.2.17.1. Overview
- 6.2.17.2. Products
- 6.2.17.3. SWOT Analysis
- 6.2.17.4. Recent Developments
- 6.2.17.5. Financials (Based on Availability)
- 6.2.18 PT Pandu Siwi Group (Pandu Logistics)
- 6.2.18.1. Overview
- 6.2.18.2. Products
- 6.2.18.3. SWOT Analysis
- 6.2.18.4. Recent Developments
- 6.2.18.5. Financials (Based on Availability)
- 6.2.19 PT Kereta Api Indonesia
- 6.2.19.1. Overview
- 6.2.19.2. Products
- 6.2.19.3. SWOT Analysis
- 6.2.19.4. Recent Developments
- 6.2.19.5. Financials (Based on Availability)
- 6.2.20 Ninja Logistics
- 6.2.20.1. Overview
- 6.2.20.2. Products
- 6.2.20.3. SWOT Analysis
- 6.2.20.4. Recent Developments
- 6.2.20.5. Financials (Based on Availability)
- 6.2.1 PT Pos Indonesia (Persero)
List of Figures
- Figure 1: Indonesia Courier, Express, and Parcel (CEP) Market Revenue Breakdown (billion, %) by Product 2025 & 2033
- Figure 2: Indonesia Courier, Express, and Parcel (CEP) Market Share (%) by Company 2025
List of Tables
- Table 1: Indonesia Courier, Express, and Parcel (CEP) Market Revenue billion Forecast, by Destination 2020 & 2033
- Table 2: Indonesia Courier, Express, and Parcel (CEP) Market Revenue billion Forecast, by Speed Of Delivery 2020 & 2033
- Table 3: Indonesia Courier, Express, and Parcel (CEP) Market Revenue billion Forecast, by Model 2020 & 2033
- Table 4: Indonesia Courier, Express, and Parcel (CEP) Market Revenue billion Forecast, by Shipment Weight 2020 & 2033
- Table 5: Indonesia Courier, Express, and Parcel (CEP) Market Revenue billion Forecast, by Mode Of Transport 2020 & 2033
- Table 6: Indonesia Courier, Express, and Parcel (CEP) Market Revenue billion Forecast, by End User Industry 2020 & 2033
- Table 7: Indonesia Courier, Express, and Parcel (CEP) Market Revenue billion Forecast, by Region 2020 & 2033
- Table 8: Indonesia Courier, Express, and Parcel (CEP) Market Revenue billion Forecast, by Destination 2020 & 2033
- Table 9: Indonesia Courier, Express, and Parcel (CEP) Market Revenue billion Forecast, by Speed Of Delivery 2020 & 2033
- Table 10: Indonesia Courier, Express, and Parcel (CEP) Market Revenue billion Forecast, by Model 2020 & 2033
- Table 11: Indonesia Courier, Express, and Parcel (CEP) Market Revenue billion Forecast, by Shipment Weight 2020 & 2033
- Table 12: Indonesia Courier, Express, and Parcel (CEP) Market Revenue billion Forecast, by Mode Of Transport 2020 & 2033
- Table 13: Indonesia Courier, Express, and Parcel (CEP) Market Revenue billion Forecast, by End User Industry 2020 & 2033
- Table 14: Indonesia Courier, Express, and Parcel (CEP) Market Revenue billion Forecast, by Country 2020 & 2033
Frequently Asked Questions
1. What is the projected Compound Annual Growth Rate (CAGR) of the Indonesia Courier, Express, and Parcel (CEP) Market?
The projected CAGR is approximately 7.64%.
2. Which companies are prominent players in the Indonesia Courier, Express, and Parcel (CEP) Market?
Key companies in the market include PT Pos Indonesia (Persero), SAP Express, United Parcel Service of America Inc (UPS, PT Synergy First Logistics, PT SiCepat Express Indonesia, DHL Group, J&T Express, Grab Holdings Limited, PT Lion Express, PT Garuda Indonesia (Persero) TBK, FedEx, PT Repex Wahana (RPX), PT Citra Van Titipan Kilat, PT Globalindo Dua Satu Express (21 Express), PT ID Express Logistik Indonesia, PT Jalur Nugraha Ekakurir (JNE Express), PT Yapindo Transportama (PCP Express), PT Pandu Siwi Group (Pandu Logistics), PT Kereta Api Indonesia, Ninja Logistics.
3. What are the main segments of the Indonesia Courier, Express, and Parcel (CEP) Market?
The market segments include Destination, Speed Of Delivery, Model, Shipment Weight, Mode Of Transport, End User Industry.
4. Can you provide details about the market size?
The market size is estimated to be USD 6.4 billion as of 2022.
5. What are some drivers contributing to market growth?
Exhibitions and Conferences are driving the market; Sports Events are driving the market growth.
6. What are the notable trends driving market growth?
OTHER KEY INDUSTRY TRENDS COVERED IN THE REPORT.
7. Are there any restraints impacting market growth?
Lack of Skilled Labor.
8. Can you provide examples of recent developments in the market?
August 2023: SiCepat Ekspres joined the Droper agent partnership network (Drop Point Bersama), owned by PT Logitek Digital Nusantara (LDN). Through this collaboration, the SiCepat Ekspres drop-off service is now available at 7,775 Droper partnership network points.July 2023: In an effort to support the progress of online business and business as a whole, RPX has launched the RPX express delivery application (RPX Superapp). RPX launched this goods delivery application to create convenience for its customers and increase efficiency for business people in the process of sending their goods because various goods delivery services or logistics services are available in this application.March 2023: UPS entered a partnership with Google Cloud, where Google will help UPS by putting radio-frequency identification chips on packages to track them efficiently.
9. What pricing options are available for accessing the report?
Pricing options include single-user, multi-user, and enterprise licenses priced at USD 3800, USD 4500, and USD 5800 respectively.
10. Is the market size provided in terms of value or volume?
The market size is provided in terms of value, measured in billion.
11. Are there any specific market keywords associated with the report?
Yes, the market keyword associated with the report is "Indonesia Courier, Express, and Parcel (CEP) Market," which aids in identifying and referencing the specific market segment covered.
12. How do I determine which pricing option suits my needs best?
The pricing options vary based on user requirements and access needs. Individual users may opt for single-user licenses, while businesses requiring broader access may choose multi-user or enterprise licenses for cost-effective access to the report.
13. Are there any additional resources or data provided in the Indonesia Courier, Express, and Parcel (CEP) Market report?
While the report offers comprehensive insights, it's advisable to review the specific contents or supplementary materials provided to ascertain if additional resources or data are available.
14. How can I stay updated on further developments or reports in the Indonesia Courier, Express, and Parcel (CEP) Market?
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Methodology
Step 1 - Identification of Relevant Samples Size from Population Database
Step 2 - Approaches for Defining Global Market Size (Value, Volume* & Price*)
Note*: In applicable scenarios
Step 3 - Data Sources
Primary Research
- Web Analytics
- Survey Reports
- Research Institute
- Latest Research Reports
- Opinion Leaders
Secondary Research
- Annual Reports
- White Paper
- Latest Press Release
- Industry Association
- Paid Database
- Investor Presentations
Step 4 - Data Triangulation
Involves using different sources of information in order to increase the validity of a study
These sources are likely to be stakeholders in a program - participants, other researchers, program staff, other community members, and so on.
Then we put all data in single framework & apply various statistical tools to find out the dynamic on the market.
During the analysis stage, feedback from the stakeholder groups would be compared to determine areas of agreement as well as areas of divergence